26 Jun 2023
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DOLs are becoming an important force to rely on for life sciences companies to enhance their brand visibility on digital platforms.
Blog snippet: DOLs have a significant influence on the life sciences industry and play an essential role in shaping attitudes, promoting engagement, and making informed decisions.
Meta Description:
DOLs are becoming an important force to rely on for life sciences companies to enhance their brand visibility on digital platforms.
Blog snippet: DOLs have a significant influence on the life sciences industry and play an essential role in shaping attitudes, promoting engagement, and making informed decisions.
<h1>DOLs: Identifying and Engaging them in the Life Sciences Industry<h1>
alt=”Identifying right Digital opinion leaders is crucial for life sciences industry”
Our world is now hyper-connected to everything digital. Digital media is greatly influencing our economy, education, health care, communication, work culture, transportation, lifestyle, etc. Life sciences industries, too, can leverage the power of digital media and digital influence of DOLs to improve their brand visibility and optimize operational developments.
In this article:
1.Who are Digital Opinion Leaders (DOLs)?
2.How do DOLs impact the Life Sciences Industry?
2.1 Impactful Digital Opinion Leaders among the Ocean of Leaders
2.2 The Evolving Role of Digital Opinion Leaders in the Life Science Industry
2.3 The Different Types of Digital Opinion Leaders
2.4 The Top Qualities of a Successful Digital Opinion Leader
3.Important things to consider when identifying Digital Opinion Leaders
4.konectar Social: How it can help Your Company?
5.Final Thoughts
Let us understand more about opinion leaders in digital media and their role in maximizing the efficiency of the life science industry.
<h2>Who are Digital Opinion Leaders (DOLs)?<h2>
alt=”DOLs can be academic experts, researchers or healthcare professionals.”
Digital Opinion Leaders, as the name suggests, are the digital experts who can influence a community in their field, which can be: education, health care, lifestyle, etc.
Digital opinion Leaders (DOLs) in the life science industry can be academic experts, researchers, community leaders, or healthcare professionals. They use online platforms to share information, shape policy, provide and receive professional and peer assistance, and deepen their expertise. Moreover, these thought leaders have a great following on social media and influence a wider audience.
<h2>How do DOLs Impact the Life Sciences Industry?<h2>
Life sciences companies have witnessed significant development in recent years. COVID-19 expedited these developments even further. This led to various departments of the company, including the medical affairs department, to adapt to changing expectations.
Let's first look at the challenges faced by the life science industry, so it would be easy to understand DOLs extensively.
●Poor Data Accuracy
●Reputation Management
●Staying updated with trends
●Clinical Trial phases
●Marketing & Launch of products
●Low operational efficiency
The above points denote that the life sciences industry historically relied on manual processes and did not prioritize operational strategies.
These companies also relied heavily on opinion leaders like traditional KOLs to seek guidance in RnD, identify new trends, and promote Rx brands.
Later, in light of factors like the COVID-19 pandemic, changing geopolitics, new therapeutic modalities, and new ways of working, pharma companies started re-evaluating their long-term decisions in researching, manufacturing, and supply chain. As a result, more and more companies began collaborating with DOLs.
These opinion leaders became crucial for life science or pharma companies as they would provide consistent, expert solutions to the pharma or life science industry remotely. This enabled such companies to build their visibility on digital platforms.
<h3>Impactful Digital Opinion Leaders among the Ocean of Leaders</h3>
Digital users get influenced very quickly by DOLs. That is because many Digital influencers, as influential leaders, play a role as an information source and a voice of authority for their audiences.
Followers form their opinions about these leaders based on various variables, including personal values, life circumstances, knowledge, experience, and social context. In addition, people are far more likely to consider how a subject is portrayed, shaping their opinion significantly.
DOLs are regarded as authoritative and influential and might play varied roles. Here are some significant characteristics of DOLs:
1.Conversation Starter
● DOLs can be a voice for pharma companies, helping them increase brand awareness.
●They simplify healthcare topics and present them in a way that promotes better health outcomes for individuals.
● DOLs can help improve brand credibility and make it stand out from industry competitors.
2.Network
● DOLs have a strong network of healthcare professionals, specialization leaders, and academicians.
● They develop novel ways to reach out to, approach, and influence their audiences.
3.Patient-Leader
● A DOL can be a therapeutic expert who has treated numerous patients or performed successful surgeries.
● DOLs followers could comprise patients who look forward to their posts and regularly engage with them.
4.Strategic Leader
● They help a brand improve its reputation by emphasizing its benefits or conveying its importance during a crisis.
● Digital opinion leaders are great marketing strategists who can help a new or existing brand to establish its foothold in the competitive market.
5.Digital Journalist
● In this fast-paced world, DOLs prefer the audience to be informed about the subject/ trend/ topics through their journal works.
● This helps to build trust and trade as a word-of-mouth recommendation.
6.Opinion Leaders
● DOLs can sway public opinion, which is what pharma or life science companies ultimately hope to achieve.
<h3> The Evolving Role of Digital Opinion Leaders in the Life Science Industry<h3>
alt= “DOLs can play various roles in a life sciences company.”
To determine the optimal role of DOLs, their commitment, involvement, and influential behavior can be assessed based on the provided criteria.
Digital Advisors
● DOLs take the advisor role by helping healthcare companies shortlist webinar topics, get their peers to participate in the online discussion, join in patient-centric events, or offer mentorship to medical students online.
● Life sciences or pharma companies could also consult DOLs to set their expectations of research, sales, and safety goals.
Digital Thought leaders
● DOLs can attract huge audiences through their digital presentations at medical conferences and events and can attract comments on novel treatments and disease management on social media.
● Life sciences companies can attract their audience through DOL experts, who have already made an excellent digital presence.
Trainers
● DOLs are good trainers for medical or pharma teams. They can educate the group about top scientific trends and help in the smooth functioning of the system.
● Life science companies can utilize the DOLs to keep the workforce updated on the latest trends in healthcare.
Sales Leaders
● DOLs play an essential role as sales leaders. They collaborate with the sales team and channel the sales strategies.
Influencers
● DOLs, as healthcare professionals, influence their patients by discussing various healthcare topics. Companies can collaborate with them to promote nutraceutical products, medical devices, etc., among the target audience.
● Pharma companies can build their marketing strategies with DOLs and grow their brand through word-of-mouth marketing.
<h3>The Different Types of Digital Opinion Leaders</h3>
alt= “The different types of digital opinion leaders.”
A. DOLs can be categorized based on their followers and digital presence, just like other social influencers.
[The number of followers given below is for understanding purposes only]
1.Mega-Influencers(1M+ followers)
● Mega-influencers, with over a million followers, are well-known on digital media platforms because of their digital presence.
● They produce high engagement on digital media channels, which makes them stand out among competitors.
2.Macro-Influencers(100k - 1M followers)
● Macro-influencers have an audience of 100k to 1 million or more and can include opinion leaders with influencing personalities.
● Pharma companies may expect better growth from DOLs because they can use their reputation to get followers on digital media.
3.Mid-Tier Influencers. ( 50k-100k followers)
● HCPs with a follower count ranging from 50K to 100K are termed Mid-tier influencers. They provide marketers with a broad reach and better engagement.
● Their posts are authentic and focused on health-related trending content. However, their posting frequency may be inconsistent.
4.Micro-influencers (10K–50k followers)
● Marketers often engage micro-influencers as they are more effective in building engagement and trust.
● Despite having a much smaller audience than mega-influencers, DOLs are specialized and have a good relationship with their followers.
5.Nano influencers (1K–10K followers)
● Nano-influencers, with the fewest followers, offer marketers substantial reach & engagement. Hence, the engagement rate is lower compared to other influencers.
● This category of DOLs' content is authentic and tailored to the audience; marketers dealing with this kind of influencer can anticipate a unique experience.
B. DOLs can also be categorized based on their involvement
6.Monopolistic DOL
● When a digital opinion leader's impact is specialized to a single subject, they can be classified as Monopolistic DOL.
● Monopolistic DOLs hold a specific specialization of responsibilities where their audience follows them as icon leaders.
7.Polymorphic DOL
● When digital opinion leaders' influence extends to several subjects, they can be categorized as Polymorphic DOLs.
● Polymorphic DOLs influence huge audiences as they post on varied topics. Moreover, their content is also unique and impressive.
<h3>The Top Qualities of a Successful Digital Opinion Leader</h3>
1. Choice of topics:
Some DOLs focus on general healthcare topics, while some focus on challenging situations such as diseases with higher relapse rates or patients receiving several lines of therapy. It will all depend on companies which DOLs they want to focus on for their engagement strategy.
2. Early Evaluators:
DOLs, as a part of their job, may participate in clinical trials and develop competence in a particular therapeutic discipline. Hence they may provide an early evaluation of the treatment, which could significantly impact studies.
3. Trustworthy:
DOLs are transparent about any biases they may have and express well-reasoned, rational viewpoints with their colleagues. They always retain complete confidentiality with the industry and are open about their interactions with competitors.
4. Authentic:
DOLs ensure the accuracy of their articles by verifying and validating information, and they communicate their ideas clearly.
5. Authority:
DOLs possess comprehensive knowledge of product and treatment options, which could enable them to establish themselves as thought leaders with specialized expertise in a specific field.
6. Clinical Trial Participation:
DOL could occasionally serve as the primary investigator (PI) for a clinical trial or recommend patients for trial participation.
7. Network Centrality:
DOLs, owing to their strong network, receive most patients through referrals from many HCPs.
<H2>Important things to consider when identifying Digital Opinion Leaders</H2>
alt= “A DOL should be industry relevant, have active digital presence and good engagement.”
Some of the significant points to keep in mind while identifying your ideal DOL are:
1.Identifying DOL who are relevant to your industry:
Life science industries frequently choose DOLs based on their familiarity with the products they advocate. The marketing team is also responsible for identifying professionals who could deliver content that aligns with the brand's image.
2.Analyzing their digital presence
Selecting influential opinion leaders with a sizable social media (Twitter, YouTube, etc.) following is beneficial even if a DOL utilizes social media sparingly. A DOL's value will undoubtedly rise with more followers, but remember to conduct an influencer analysis to determine this account's target demographic.
3.DOL engagement rate
One of the crucial factors to consider when evaluating Dol's success is the engagement rate. The total number of comments, likes, and followers on social media profiles are used to calculate the engagement rate. This is done to determine the scope of a key opinion leader's impact and engagement with the target audience. Thus, the greater a DOL's engagement rate, the better the brand's visibility.
Questions to consider before engaging with DOLs:
●What type of content does the DOL share daily?
●What digital channels does the DOL use to communicate with its audience?
●In which digital channels are the DOL more popular?
●Do they use social media platforms to communicate?
●What type of language, tone, and manner does the DOL engage with?
●Are these DOLs known for being independent authors, or have they partnered with other brands?
●Is the DOL affiliated with academic institutions, pharmaceutical companies, hospital systems, or advocacy organizations?
●How many followers does the DOL have? What's the average age of the DOL's audience?
●Is the DOL more focused on a more global or local audience?
●Is the DOL knowledgeable about the product or treatment the company is promoting?
●What type of reputation does the DOL have online?
<h2>konectar Social: How it can help Your Company?</h2>
alt= “Use konectar Social to execute a successful DOL engagement plan.”
Artificial intelligence (AI) powered "konectar Social" can be used to identify & engage digital opinion leaders and gain insight into their activities (articles published, affiliations, etc.).